User Privacy Policy
At Spinanga Casino, we collect information needed to provide accounts, process payments and manage access to casino services. This Privacy Policy explains what personal, technical and transactional data we collect, how we use it, and the measures we take to protect it. It also describes when information may be shared with service providers and how you can request access to, correction of, or deletion of your data. Some information is required to operate an account or meet legal obligations. Please read this policy alongside our Terms and Conditions before registering or using the site.
Information We Collect
Personal and verification details
Registration details may include your name, date of birth, email address, phone number and residential address. When identity verification is required, we may request a government-issued ID, proof of address and evidence that a payment method belongs to you.
Technical and transactional data
We collect information generated when you use the site, such as device and browser details, IP address, login activity and cookie data. Account records may include deposits, withdrawals, payment methods used, game activity and communications with support.
How We Use Information
We use account information to register and manage accounts, verify identity, provide games, process transactions and respond to requests. Information may also be used to maintain account security, apply account restrictions, resolve disputes and meet applicable legal obligations. Where a choice is available for optional communications, you can change your preferences through the available account controls or by contacting support.
Data Protection
We use technical and organisational measures to protect information against unauthorised access, loss and misuse. Access to personal data is limited to those who need it to provide services or meet operational and legal requirements. No method of transmitting or storing data is completely secure, so account holders should keep login details private and use a strong password.
Cookies and Similar Technologies
Cookies help the site remember sessions and settings and understand how its pages are used. Some are needed for essential functions, including login and account security. Others may support site performance and preferences. You can manage cookies through your browser settings, although blocking essential cookies may prevent parts of the site from working.
Sharing Information
We may share relevant information with payment providers, game providers, identity-verification services, hosting providers and other suppliers involved in delivering the site. Information may also be disclosed where required by law or to respond to a lawful request. Service providers receive information only for the services they perform, subject to applicable data protection requirements.
Your Data Rights
You can request access to personal information held about you or ask for inaccurate details to be corrected. You may also request deletion of your data. Some records may need to be retained to meet legal obligations, manage transactions or resolve disputes, even after an account is closed. Contact support to submit a request; we may need to verify your identity before acting on it.
Policy Updates
We may update this Privacy Policy when our services, data practices or legal requirements change. The current version will be available on this page. Please review it periodically to see how your information is handled.